Shipping Methods & Costs, Returns

We charge a shipping fee per order:

Germany	EU/Europe	International 1*	International 2**
6.90 €	€18.90***	€35***	€50***
DHL 2-3 working days	DHL Premium 2-5 working days	DHL Premium 8-24 working days	DHL Economy 20-30 business days

*Egypt, Algeria, Georgia, Israel, Morocco, Russian Federation, Tunisia, Turkey

**USA, Canada, China, Japan, South America, South Korea, Australia, New Zealand, Hong Kong, India, Mexico, United Arab Emirates, Republic of Singapore, Taiwan, Thailand, South Africa, Iran, Indonesia, , Vietnam, Guatemala, Kazakhstan, Bangladesh, Nigeria, Angola, Armenia, Azerbaijan, Bahamas, Bahrain, Costa Rica, Dominican Republic, Ghana, Haiti, Honduras, Jamaica, Cameroon, Cameroon, Cuba, Kenya, Kuwait, Maldives, Myanmar, Namibia, Panama, Saudi Arabia, Sri Lanka

***Any additional fees for customs, taxes or other costs are the responsibility of the customer.

Return policy

Ordered goods can be returned to snuggle dreamer within 14 days of receipt without giving a reason. Free shipping for orders from Germany, for international shipments the customer bears the shipping costs for the return. Please contact us shortly before returning the item by email or telephone so that we can send you the relevant documents.

Address to return your packages:

snuggle dreamer by we. GmbH
Logistics
Lautenschlägerstr. 4
D-63450 Hanau

Note for all customers from Europe who do not belong to the EU

The sales tax will be refunded to you later by us according to your payment method. Please get in touch with us.
If you have any further questions about an order, we will of course be happy to help you at any time.

snuggle dreamer by we. GmbH
Bethmannstrasse 7-9
D-60311 Frankfurt on the Main
Tel. + 49 69 247 532 54 0
hello@snuggle-dreamer.rocks